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 Andre Genser (AndreG66) Vodafone GmbH Senior Technology Consultant
Vodafone GmbH
DE
AndreG66 Member since 2013 32 posts
Vodafone GmbH
Posted: May 31, 2017
Last activity: June 2, 2017
Posted: 31 May 2017 8:00 EDT
Last activity: 2 Jun 2017 18:36 EDT
Closed

Pega Marketing 7.22 - Is it possible to overwrite .pyMobilePhone for SMS

Hi,

we are using Pega Marketing 7.22. The "Sends SMS" Activity in the offer flow uses the .pyMobilePhone property to send the SMS to the related customer. Unfortunalty I can be set in "Send SMS" activity.

Is it possible to overwrite it temporarly within a Strategy, so that the new phone number is taken?

Regards, Andre

***Updated by moderator: Lochan to add Categories***

Decision Management
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Posted: 4 years ago
Posted: 2 Jun 2017 18:36 EDT
Saleem Abdelsayed (Saleem_A) PEGA Senior Director, Product Management, 1:1 Customer Engagement
Pegasystems Inc.
US

Andre,

Can you clarify the question: 

Unfortunalty I can be set in "Send SMS" activity.

Is it possible to overwrite it temporarly within a Strategy, so that the new phone number is taken?

What are you trying to do?  What new phone number do you want to set in a strategy?  The product relies on the phone numbers coming from the customer record at the time of sending the SMS, so changing it in the strategy will not really help.  Explaining your use case may help to clarify if there are other options available to you.

Hope this helps.

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