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DeepakY0 Member since 2019 12 posts
Intersystems Corporation
Posted: 8 months ago
Last activity: 8 months 3 weeks ago

Pega Marketing Campaign creation

Hello,

I'm trying to create a marketing campaign, but I get the error saying it's unavailable. Did I miss, installation of any module or this is a ruleset error?

Thanks,

Pega Marketing
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Posted: 8 months ago

I suggest you open a ticket with Pega support who will help you collect the right info to identify if installation steps have been missed.  

Posted: 8 months ago

Please let us know the SR ID when you open it with Global Client Support so that we may track this for you.


Thanks!

Posted: 8 months ago

What is the operator?


Are you trying to login to the PegaMarketing admin portal and facing this issue ?


Have you completed the optional post-installation steps ?


Have a look at the PegaRULES and PegaRULE-ALERT logs and it might give you an idea of what is causing this issue.

Posted: 8 months ago

Thanks vetsg,


Operator is a MarketAdmin and SysAdmin.


Yes, I'm trying to login to the PegaMarketing Admin portal.


I have completed all the required post-installation steps.
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