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 Deepak Yadav (DeepakY0)
Intersystems Corporation

Intersystems Corporation
US
DeepakY0 Member since 2019 14 posts
Intersystems Corporation
Posted: December 20, 2019
Last activity: December 23, 2019
Posted: 20 Dec 2019 13:44 EST
Last activity: 23 Dec 2019 8:19 EST
Closed

Pega Marketing Campaign creation

Hello,

I'm trying to create a marketing campaign, but I get the error saying it's unavailable. Did I miss, installation of any module or this is a ruleset error?

Thanks,

Pega Marketing
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Posted: 1 year ago
Posted: 20 Dec 2019 14:40 EST
Saleem Abdelsayed (Saleem_A)
PEGA
Sr. Director, Product Management
Pegasystems Inc.
US

I suggest you open a ticket with Pega support who will help you collect the right info to identify if installation steps have been missed.  
Posted: 1 year ago
Posted: 20 Dec 2019 16:03 EST
Marissa Rogers (MarissaRogers)
MOD
Senior Community Moderator
Pegasystems Inc.
US

Please let us know the SR ID when you open it with Global Client Support so that we may track this for you.


Thanks!
Posted: 1 year ago
Posted: 21 Dec 2019 5:35 EST
Gireesh Vetsa (vetsg)
PEGA
Senior Technical Solutions Engineer
Pegasystems Inc.
IN

What is the operator?


Are you trying to login to the PegaMarketing admin portal and facing this issue ?


Have you completed the optional post-installation steps ?


Have a look at the PegaRULES and PegaRULE-ALERT logs and it might give you an idea of what is causing this issue.
Posted: 1 year ago
Posted: 23 Dec 2019 8:19 EST
Deepak Yadav (DeepakY0)
Intersystems Corporation

Intersystems Corporation
US

Thanks vetsg,


Operator is a MarketAdmin and SysAdmin.


Yes, I'm trying to login to the PegaMarketing Admin portal.


I have completed all the required post-installation steps.