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Posted: June 8, 2020
Last activity: June 8, 2020
Pega marketing real-time containers records only an impression and an interaction even when strategy returns multiple offers
I created a multi-channel campaign using a strategy which returns "Top 3" offers.
When calling the REST service container (version V2) the response correctly lists 3 offers, but in the campaign page I can see the impression is counted only for the first offer.
The same happens for the interaction history.
How can I register impressions and interactions for all the offers returned by the strategy?
If you are relying on the implicit Impression capture, specified on the Container ruleform, built-in to the Container service then this should be capturing an impression for all 3 offers. Please check the pr_data_ih_fact table to confirm impression records are present for all 3 offers.