Posted: 6 Nov 2018 6:10 EST Last activity: 12 Apr 2019 12:12 EDT
Pega marketing Upgrade from 7.22 to 8.1
While going through the Pega Marketing Upgrade guide, I came to know about below points (PFA) which are more specific to Pega marketing 7.31 & 7.21 but nothing is mentioned about 7.22. Could you please recommend what shall we do for 7.22. Do we need to upgrade to 7.3/7.4 first or we can directly upgrade marketing to 8.1?
***Edited by Moderator: Pallavi to update platform capability tags***
***Edited by Moderator Marissa to update SR Details***
We have to look on separately this special handle the upgrade plan from 7.22 to 8.1; Recommendation is to understand the upgrade experience on a clone first. Also the 8.1 requires the latest cloud infrastructure.
It is advisable to create an SR ticket and we will describe the process. Also, you can reach out directly to the CSM/AE if you have assigned someone.