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 Manindra Reddy Karnati (ManindraReddy)
Vodafone HU-TCS
I.T.Analyst
Vodafone HU-TCS
HU
ManindraReddy Member since 2015 17 posts
Vodafone HU-TCS
Posted: June 28, 2018
Last activity: July 23, 2018
Posted: 28 Jun 2018 5:59 EDT
Last activity: 23 Jul 2018 13:22 EDT
Closed

Pega marketing Upgrade Failed-Due to thread Hung

After Upgrading from 7.13 to 7.22 while running the Upgradepegamarketing activity is getting hung every time we run the activity and generating Thread Dumps.

Please let me know if anyone has faced similar issue and were able to resolve it.

***Edited by Moderator Marissa to update platform capability tags***

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Posted: 3 years ago
Posted: 28 Jun 2018 21:21 EDT
Shubham Shekhar (Shekhar_Shubham)
PEGA
Senior Solutions Engineer
Pegasystems Inc.
IN

Hi,


Can you check the exact error here? If possible analyse the thread dump and find out the possible step where it is getting hung


Thank You
Posted: 3 years ago
Posted: 3 Jul 2018 16:32 EDT
Nagaraj Ponnurangam (NagarajP0101)
ING Belgium SA NV

ING Belgium SA NV
BE

Hi Shekhar,


Thanks for your reply. We analysed heap dump and found activity 'upgradepegamarketing' itself was reason for the heap dump.


Running this activity multiple times generates output XML.


Please help us in solving this issue.


Regards,


Ponnurangam N


 

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