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Tata Consultancy Services
Posted: June 28, 2018
Last activity: July 23, 2018
Closed
Pega marketing Upgrade Failed-Due to thread Hung
After Upgrading from 7.13 to 7.22 while running the Upgradepegamarketing activity is getting hung every time we run the activity and generating Thread Dumps.
Please let me know if anyone has faced similar issue and were able to resolve it.
***Edited by Moderator Marissa to update platform capability tags***
Posted: 2 years ago
Hi Shekhar,
Thanks for your reply. We analysed heap dump and found activity 'upgradepegamarketing' itself was reason for the heap dump.
Running this activity multiple times generates output XML.
Please help us in solving this issue.
Regards,
Ponnurangam N
Hi,
Can you check the exact error here? If possible analyse the thread dump and find out the possible step where it is getting hung
Thank You