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Dixit Arjun (DixitA57)
Bishal Biswas

Bishal Biswas
IN
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DixitA57 Member since 2018 1 post
Bishal Biswas
Posted: March 4, 2018
Last activity: March 7, 2018
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Pega Mobile App Not Working

When my Note 8 was on Android Nougat the Pega Mobile Express app has been running smooth however as I have upgraded to Android Oreo today whenever now I am opening the app it simply loads a blank screen during the start up and gradually crashes itself after few seconds. How to fix it?

A quick update: As I have uninstalled the Pega app and reinstalled the latest version it has been running smooth again :)

Arjun Dixit

Mobile Low-Code App Development
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Posted: 2 years ago
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Mohammad Asif Hasan (Asif Hasan)
PEGA
Senior Technical Solutions Engineer
Pegasystems Inc.
IN
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Hi Dixit,


Thanks for posting on PSC.


Are you able to see any exception or UI error message? Is this occurring with offline or online?


Please share logs and screen-prints and detailed description of the reported issue to understand and comment further on it.


Regards,


Asif

Accepted Solution

Posted: 2 years ago
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Vidyaranjan AV (Vidyaranjan)
MOD
Senior Online Community Moderator
Pegasystems Inc.
IN
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Hi Arjun,


Glad to hear that uninstalling and reinstalling the Pega app to the latest version helped fix your issue,


Thanks
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