Question

2
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 Dixit Arjun (DixitA57)
Bishal Biswas

Bishal Biswas
IN
DixitA57 Member since 2018 1 post
Bishal Biswas
Posted: March 4, 2018
Last activity: March 7, 2018
Posted: 4 Mar 2018 8:32 EST
Last activity: 7 Mar 2018 22:15 EST
Closed
Solved

Pega Mobile App Not Working

When my Note 8 was on Android Nougat the Pega Mobile Express app has been running smooth however as I have upgraded to Android Oreo today whenever now I am opening the app it simply loads a blank screen during the start up and gradually crashes itself after few seconds. How to fix it?

A quick update: As I have uninstalled the Pega app and reinstalled the latest version it has been running smooth again :)

Arjun Dixit

Mobile Low-Code App Development
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Posted: 3 years ago
Posted: 5 Mar 2018 6:54 EST
Mohammad Asif Hasan (Asif Hasan)
PEGA
Senior Technical Solutions Engineer
Pegasystems Inc.
IN

Hi Dixit,


Thanks for posting on PSC.


Are you able to see any exception or UI error message? Is this occurring with offline or online?


Please share logs and screen-prints and detailed description of the reported issue to understand and comment further on it.


Regards,


Asif

Accepted Solution

Posted: 3 years ago
Posted: 7 Mar 2018 22:14 EST
Vidyaranjan AV (Vidyaranjan)
MOD
Senior Online Community Moderator
Pegasystems Inc.
IN

Hi Arjun,


Glad to hear that uninstalling and reinstalling the Pega app to the latest version helped fix your issue,


Thanks