Posted: 4 Dec 2017 12:27 EST Last activity: 4 Dec 2017 23:52 EST
Pega Mobile Client Navigation Problem
We are hosting the mobile version of our application on Pega's Mobile client. After accessing the application, one of the primary functions of our application requires users to access pdf files available in the application. Once a user accesses one of these pdf files, they are not able to navigate back to the application itself. Currently, the pdf opens in the same window as the application itself and we are not presented with a "back" option. The only way to go back is to force close the application and log back in to the system, which is a huge burden for our customers. Is there a way to enable navigation back to the application from an opened pdf?
Just want to understand the behaviour, while opening the PDF file from your application is it asking the third party PDF reader application from your mobile to open the PDF file or is it directly opening the file ?