Pega NBAA 7.4 and CRM
Is there any documentation available to configure CRM to use NBAA on top of Pega Marketing?
Currently we are using NBAA 7.21 that doesn't require CRM and we are moving to 7.4
Thanks,
Mythili
Posted: 2 years ago
We'd prefer it if you saw us at our best.
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Hi Mythili,
Pega Customer Relationship Management can be deployed as part of Pega Customer Service, as a standalone application alongside a third-party customer service solution, or you can embed it in a third-party customer service application.
Please refer the Pega Customer Service page for the related documents.
For NBAA: https://community.pega.com/knowledgebase/products/next-best-action-advisor
Cheers,
Santhosh