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OmkarRaoB8191 Member since 2017 4 posts
Kaiser Permanente
Posted: 1 year ago
Last activity: 1 year 7 months ago
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Pega Next-Best-Action functionality

Hi All,

We are working on Health Care domain Project using Pega 7.1.9 version top of Healthcare and CPM Frame work

(It's a call center application for handling member calls).

We are planning to build Pega Next-Best-Action functionality for members.

1. Which frame work is suitable for Implement Next-Best-Action functionality (Pega Marketing Consultant or Pega Decisioning Consultant or both) ?

2. Which version of CPDC and CPMC will support Peag 7.1.9 version?

Thank you in Advance!!

Regards,

Omkar

Pega Customer Decision Hub
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