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Vimal Soni Member since 2016 11 posts
Zensar Technologies
Posted: 1 year ago
Last activity: 1 year 10 months ago
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Pega NLP Entity extraction clipboard issue

Hi all,

We have configured a webchat interface and trying to use Entity Extraction for NLP.

But whenever user inputs an entity, two clipboard pages are created for single entity which is causing issues while looping.

Sample command to bot: samplecase-123

pyInteractionCase.pyInboundMessage.pxEntities

- pxEntities(1)

- pxEntities(2)

Whereas, only one entity page should be created for each.

I am attaching screenshot for reference.

Kindly help.

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