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Vimal Soni (Vimal Soni)
Zensar Technologies
Software Engineer
Zensar Technologies
IN
Vimal Soni Member since 2016 11 posts
Zensar Technologies
Posted: November 30, 2018
Last activity: November 30, 2018
Posted: 30 Nov 2018 1:55 EST
Last activity: 30 Nov 2018 4:23 EST
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Pega NLP Entity extraction clipboard issue

Hi all,

We have configured a webchat interface and trying to use Entity Extraction for NLP.

But whenever user inputs an entity, two clipboard pages are created for single entity which is causing issues while looping.

Sample command to bot: samplecase-123

pyInteractionCase.pyInboundMessage.pxEntities

- pxEntities(1)

- pxEntities(2)

Whereas, only one entity page should be created for each.

I am attaching screenshot for reference.

Kindly help.

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