I am looking at analyzing the content of the inbound email and if it contains specific information i wanted to take some action. I have classified the inbound email as request/complaint/etc. By using the entity extraction model from NLP i wanted to get the information of the product,locations and organization.
The challenge i am facing here is how can i generate the custom entity models in Pega 7.2.0. znd wanted to understand the existing bins are generated.
Any help would be appreciated.
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