Posted: 8 Jul 2019 10:26 EDT Last activity: 27 Jan 2020 6:12 EST
Pega Notification Manager Service does not start
I need to start Pega Notification Manager Service in order to run an automation that uses a Windows Application Adapter with StartandWait propery value. However, when I try to execute Pega.Robotics.Service.exe it appears the following error:"Unable to open private Shared Memory" (Screenshots are attached).
Is there any way to debug what might be blocking this service from starting?
We have 2 HVDs (Studio SP1, 2025) which fail to start the service, both showing the same error as above when the executable is launched. (See attached)
On another HVD (Plug-In SP1, 2025) where the service is displayed, attempting to start it fails "Cannot find file specified". Viewing the properties of the service, it displays a path of <default install directory>\Openspan.Services.exe. That file, however, does not exist; only Pega.Robotics.Service.exe. We attempted to rename this executable, and saw a different error.
I would suggest that you open a support request, as this is not something I have seen before. There must be something with your machine that needs to be identified. If you do open a support request, please report the number here and we can add the resolution into the post.