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Pawel Nowak (nowap)
PEGA
Principal System Architect - Pega Consulting
Pegasystems Inc.
US
nowap Member since 2016 13 posts
PEGA
Posted: August 7, 2018
Last activity: September 14, 2018
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Pega Onboarding (CLM/KYC) – Operational structure issues

Hello,

I have two questions according to the "Financial Services -> Operational Structure" wizard, which creates operational model of organization-division-unit in CLM/KYC Strategic Applications.

1. Why organization created from operational structure wizard doesn't allow for reuse of existing standard organization created in different application, not built on Pega FS? We have a Customer Service implementation, where standard organization was created, but CLM application requires different one, with extra properties in a BLOB added by wizard, which developer is not able to set from Designer Studio.

2. Why workgroup/workbasket created in operational structure wizard has to contain organization structure in the description and ID e.g. CIT_Commercial_US_Bank_Customer Onboarding?

Best,

Pawel

Pega Platform Low-Code App Development Enterprise Application Development Dev/Designer Studio
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