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nowap Member since 2016 13 posts
PEGA
Posted: 2 years ago
Last activity: 2 years 2 months ago
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Pega Onboarding (CLM/KYC) - empty dashboard and case view

Hi,

Below PegaCLMFS report definition don't have "Report on descendant class instances" option selected:

1. TimelinessByJourneyType PegaCLMFS-Work PegaCLMFS:07-31-01
2. TimelinessByResolutionDay PegaCLMFS-Work PegaCLMFS:07-31-01
3. pyMyCasesReport PegaCLMFS-Work PegaCLMFS:07-31-01
4. CLMCasesByStage PegaCLMFS-Work PegaCLMFS:07-31-01

In my opinion it's a bug, an implementation/framework layer built on CLM Strategic Application doesn't show dashboard reports and and case views, as cases are saved to the implementation/framework workpool, not the workpool of the CLM Strategic Applicaiton. Can CLM team fix that? I did a local change in customer environment.

Best,

Pawel

***Edited by Moderator Marissa to update platform capability tags***

Low-Code App Development Reporting
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