Question
Pega OOTB ReopenWorkObject activity giving issue
Hi,
As per our requirement, I need to re-open the closed bulk cases programmatically. I have used the Pega OOTB activity Work-Cover-.reopenWorkObject to reopen the closed ones.
But I could see an error message "Flow_NullWorkPage " which is a Page-Set-Messages @ step # 4 of Work-.reopenWorkObject activity and it again rollsback to closed status.
However the same activity which is being called from the Menu options (By selecting Reopen) from the screen works fine and it reopens the case successfully.
Any idea why this reopenWorkObject doesn't work when called directly from the other activity. I could see that there no required parameters to pass as well.
Any early response is highly appreciated.
Thanks
Nagi
***Edited by Moderator: Pallavi to update platform capability tags***
Hello,
Have you tried to compare both executions with the tracer? Can you clarify your product version please.