RefreshOnConflicts , PxForceCaseClose rules are Pega OOTB rules. The purpose of the PxForceCaseClose rule : It closes the case forcefully eventhough it has pending assignments.
Now my question : Is there any document to specify Pega OOTB rules and purpose of it. So that when the similar situation comes I will call OOTB rule instead of spending time on the same logic. Could you please let me know is it possible to provide.
Thanks & Regards,
***Edited by Moderator Marissa to update platform capability tags****
there is no such document available readily. But i have one such that which was prepared by me. But not completed for all rules. For now I am sharing the drafted version which will gives you all the categories and rules available in pega. After some point of time I'll update the same and will share the updated one.