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 Ramprasad Kothapalli (RamprasadK1713)
Cognizant Technology
Developer
Cognizant Technology
IN
RamprasadK1713 Member since 2013 19 posts
Cognizant Technology
Posted: January 19, 2018
Last activity: July 3, 2018
Posted: 19 Jan 2018 2:33 EST
Last activity: 3 Jul 2018 13:48 EDT
Closed

Pega personal edition 7.2.2 installation error

Hai all

I am getting this following error while installing pega personal edition in my laptop.

OS is windows 7.

kindly help me n this regard

BUILD FAILED
C:\PEGA\115291_P722-PE\pegaGuiInstallerTemp\build.xml:285: exec returned: 1
Total time: 43 minutes 36 seconds
org.tp23.antinstaller.InstallException: Use logs to find the cause, then correct and run again
at org.tp23.antinstaller.runtime.exe.AntLauncherFilter.exec(AntLauncherFilter.java:90)
at org.tp23.antinstaller.runtime.ExecInstall.exec(ExecInstall.java:87)
at org.tp23.antinstaller.selfextract.SelfExtractor.main(SelfExtractor.java:398)
Caused by: org.tp23.antinstaller.InstallException: Use logs to find the cause, then correct and run again
at org.tp23.antinstaller.runtime.exe.AntLauncherFilter.exec(AntLauncherFilter.java:80)
... 2 more
--- Nested Exception ---
org.tp23.antinstaller.InstallException: Use logs to find the cause, then correct and run again
at org.tp23.antinstaller.runtime.exe.AntLauncherFilter.exec(AntLauncherFilter.java:80)
at org.tp23.antinstaller.runtime.ExecInstall.exec(ExecInstall.java:87)
at org.tp23.antinstaller.selfextract.SelfExtractor.main(SelfExtractor.java:398)

***Updated by moderator: Lochan to add Categories***

System Administration Installation and Deployment
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Posted: 3 years ago
Posted: 19 Jan 2018 9:19 EST
Mohammad Asif Hasan (Asif Hasan)
PEGA
Senior Technical Solutions Engineer
Pegasystems Inc.
IN

Hi Ramprasad,


Thanks for posting on PSC.


I could see the exception only, please provide the application server starting logs to analyze the stack leading to the exception.


On my research on PDN, I could find similar issue reported with JDK path access.


Please verify,


- Is your application is having correct access to JDK path?


Local Change:


Rectify the systems environment variable such that it points to JDK 1.7 or 1.8 correctly. Also, use GUI installation assistant.


Hope it helps, kindly notify by marking this post as answered/helpful if it does.


Regards,


Asif
Posted: 3 years ago
Posted: 22 Jan 2018 1:53 EST
Ramprasad Kothapalli (RamprasadK1713)
Cognizant Technology
Developer
Cognizant Technology
IN

Hai Asif


         Thanks for your reply.the jdk path is 1.8 already.The error is



Assign Ports:

  [replace] Replaced 1 occurrences in 1 files.

  [replace] Replaced 1 occurrences in 1 files.

  [replace] Replaced 4 occurrences in 1 files.

  [replace] Replaced 1 occurrences in 1 files.


Configuration:

     [exec] Microsoft (R) Windows Script Host Version 5.8

     [exec] Copyright (C) Microsoft Corporation. All rights reserved.

     [exec] 

   [delete] Deleting: C:\PEGA\115291_P722-PE\pegaGuiInstallerTemp1\CreatePegaShortCut.vbs

     [exec] Microsoft (R) Windows Script Host Version 5.8

     [exec] Copyright (C) Microsoft Corporation. All rights reserved.

     [exec] 

   [delete] Deleting: C:\PEGA\115291_P722-PE\pegaGuiInstallerTemp1\CreatePegaShortCut.vbs

     [exec] Microsoft (R) Windows Script Host Version 5.8

     [exec] Copyright (C) Microsoft Corporation. All rights reserved.

     [exec] 

   [delete] Deleting: C:\PEGA\115291_P722-PE\pegaGuiInstallerTemp1\CreatePegaShortCut.vbs


PRPC Launching:

     [echo] Starting tomcat .... 

     [exec] 'cscript' is not recognized as an internal or external command,

     [exec] operable program or batch file.


I already tried to set the path C:\windows\system32\cscript.exe in system variable,but still it is showing the same error.kindly help me in this regard plz.
Posted: 3 years ago
Posted: 22 Jan 2018 2:20 EST
Arun Kumar Mahanty (Arun_Mahanty)
PEGA
Principal Technical Solutions Engineer
Pegasystems Inc.
IN

If you type csript from the command line and execute what do you get .


You can go through below article to check the fixes around cscript


https://www.solvusoft.com/en/files/error-virus-removal/exe/windows/crystal-decisions-inc/crystal-reports/cscript-exe/


Thanks,


Arun