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SarK4435 Member since 2015 4 posts
DIBP
Posted: 4 years ago
Last activity: 4 years 2 months ago
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Pega Platform Foundation (7.2) - Assigning work - Account Payable is not visible

Hello Pega 7.2 Experts out there

Pega Platform Foundation (7.2) -  Assigning work - Account Payable is not visible.

Pega Platform Foundation (7.2) -  Design Studio - Records - Workbasket - Not Account Payable found.

Any body is having the same issue?

I am looking forward to receiving your reply soon.

Many thanks.

Sar

The following is the trailing mail between Vijaya from Pega Academy Support Team and I.

 

Hi Saroeun,

The email says that the current exercise system will not be reset until October 1, 2016. I tried using my cloud link and I can see Accounts Payable. Please share your cloud link so that we can check what the issue is.

 

Thanks & Regards,
Vijaya

Pega Academy Support Team

 

From: Saroeun KONG [mailto:saroeun.kong@border.gov.au]
Sent: 27 July 2016 04:54
To: SelfStudy Support <SelfStudySupport@pega.com>
Cc: Education <educa@pega.com>; Ian BERMINGHAM <ian.bermingham@border.gov.au>
Subject: RE: Missing previou completed exercise, Accounts Payable not visible, Added Director account [DLM=For-Official-Use-Only]

 

For-Official-Use-Only

Hi Vijaya

 

Sharing is ok but it does not resolve the problem that I am encountered with.

 

This is to do with people who are administer the courseware.

 

Please refer to the attached email sent from Pega Academy.

 

 

Saroeun Kong

 

APS | Enterprise Process Management Systems

Traveller, Cargo & Trade Systems Branch | Information Communication Technology Division

Intelligence and Capability Group

Department of Immigration and Border Protection

Level 1, Allara House, 48-56 Allara Street, Civic ACT 2601

Phone: 02 6223 9285

Email: Saroeun.kong@border.gov.au

 

For-Official-Use-Only

From: SelfStudy Support [mailto:SelfStudySupport@pega.com]
Sent: Tuesday, 26 July 2016 8:38 PM
To: SelfStudy Support; Saroeun KONG
Cc: Education
Subject: RE: Missing previou completed exercise, Accounts Payable not visible, Added Director account [DLM=For-Official-Use-Only]

 

Hi Saroeun,

 

Thank you for contacting us. Please share your cloud link so that we can check the issue.

 

Thanks & Regards,
Vijaya

Pega Academy Support Team

 

From: Education
Sent: 26 July 2016 15:32
To: SelfStudy Support <SelfStudySupport@pega.com>
Subject: FW: Missing previou completed exercise, Accounts Payable not visible, Added Director account [DLM=For-Official-Use-Only]

 

 

Please can you help here?

 

Thanks

 

K

 

From: Saroeun KONG [mailto:saroeun.kong@border.gov.au]
Sent: 26 July 2016 07:27
To: Education <educa@pega.com>
Cc: Ian BERMINGHAM <ian.bermingham@border.gov.au>
Subject: Missing previou completed exercise, Accounts Payable not visible, Added Director account [DLM=For-Official-Use-Only]

 

For-Official-Use-Only

Hello Pega Educator

 

1.      All my previous works in Pega cloud has gone missing. Now I am trying to redo it all over again but the Accounts Payable is not visible.

 

2.      As per requires by the exercise

 

Image removed.

 

Image removed.

 

3.      I checked this in the Records -> Workbasket is also not visible .

 

 

Image removed.

 

 

When I tried to create one then the following error message is prompted.

Image removed.

 

Would you please investigate why this is the case.

 

Pega is an agil system and I am looking forward to receiving your reply vert soon,

 

 

Yours faithfully,

 

Saroeun Kong

 

APS | Enterprise Process Management Systems

Traveller, Cargo & Trade Systems Branch | Information Communication Technology Division

Intelligence and Capability Group

Department of Immigration and Border Protection

Level 1, Allara House, 48-56 Allara Street, Civic ACT 2601

Phone: 02 6223 9285

Email: Saroeun.kong@border.gov.au

 

For-Official-Use-Only

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