Posted: 4 Jan 2018 6:27 EST Last activity: 22 Feb 2018 9:49 EST
Pega Portal Dashboard Reports not loading in IE 11
We have embedded charts into Case worker portal -> Dashboard page using Report Widgets. When we tested it in Chrome everything works fine Charts are properly getting loaded. But when verified in IE 11 browser, nothing is getting loaded. Please find attached snapshots.
We have set the height and width in px as we had an urgent demo with our client. I am occupied in internal project activities and am not able to try these step. Will give them a try when I get some buffer time. Meanwhile, can you confirm if you are not able to replicate the issue at your end? If you haven't tried, can you please try the below steps to reproduce the issue and see if compatibility mode or setting meta-tags might help.
Steps to reproduce:
-> Click on "Personalize dashboard"
-> Change template to 2 column.
-> Insert at least one report gadget in each slot and point them to any OOTB charts in report browser.
-> Set Width and height to 100% and save. Publish the dashboard.
I have tried to change the length and width of Report from Report widget from 100% to 400 px and now the chart is getting displayed (but part of it is still hidden). Not sure Why Slots are not considered by IE 11. Do I need to change any settings ?
I happen to know that Asif is on planned leave currently :) So I checked with some of my collegues internally and they suggest that this is best pursued through an SR. This looks like a issue with styles and would required detailed investigation.