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 david clark (DPCLARK12) Cox Communications Sr. Manager Platform Operations
Cox Communications
US
DPCLARK12 Member since 2012 44 posts
Cox Communications
Posted: August 31, 2018
Last activity: September 5, 2018
Posted: 31 Aug 2018 11:25 EDT
Last activity: 5 Sep 2018 15:19 EDT
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Pega Predictive Diagnostic Cloud proxy via an API Gateway

Has anyone proxied the calls to the PDC via an APIGateway? We're able to execute the testConnectivity call through but we're not seeing the other calls work.

***Edited by Moderator Marissa to update SR Details***

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Accepted Solution

Posted: 3 years ago
Posted: 4 Sep 2018 7:40 EDT
Andy Werden (WERDA) PEGA Senior Director, Product Management, Observability Services
Pegasystems Inc.
US

enable debugging in classes httpclient.wire.content and httpclient.wire.header then review your logs. This will pick up all the traffic to PDC and you will see the responses from the gateway

There's a tech talk about AES connectivity that partially applies to PDC - ignore anything about prlogging.xml

https://community.pega.com/video-library/techtalk-episode-22-configuration-issues-and-symptoms-autonomic-event-services
Posted: 3 years ago
Posted: 5 Sep 2018 15:19 EDT
david clark (DPCLARK12) Cox Communications Sr. Manager Platform Operations
Cox Communications
US

We found the problem using the loggers. The issue was around xml namespaces.

We'd prefer it if you saw us at our best.

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