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Mariane Ammar (MarianeA)
Murex

Murex
LB
MarianeA Member since 2016 74 posts
Murex
Posted: May 6, 2021
Last activity: May 10, 2021
Posted: 6 May 2021 9:19 EDT
Last activity: 10 May 2021 8:09 EDT

Pega Pulse Mention '@' isn't working when we upgraded from 8.2.1 to 8.5.3

Hello,

We currently upgraded pega from version 8.2.1 to 8.5.3

Previously on Pulse when we typed '@' we would directly get the list of operators we are allowed to tag.

However on the new Pega version, when we type '@', we are not getting anything. We need to type a letter from the user we would lie to tag so that it appears in the dropdown list.

I have checked the tracer and I noticed that the list of operators we are allowed to tag are returned on a specific page. More specifically, it is returned to the page 'TempMentionsList' of the activity @baseclass.pzGetMentionsWrapper - RS: Pega-Social:08-05-02

 

Note that I have checked the javascript file webwb • pypega_social • js and I noticed it is the same one used in the old pega version (8.2.1), so perhaps this file is not related.

 

Do you have any advise on how to display in a dropdown, the list of operators that we can tag, upon typing "@" in Pulse ?

 

Thank you,

Mariane 

 

 

***Edited by Moderator Marissa to update Platform Capability tags****
Pega Platform 8.5.3 Case Management System Administration Upgrades Low-Code App Development Senior System Architect Upgrade