Question4Replies81Views srikanthv8893 Member since 2018 14 posts Blue Cross and Blue Shield of Minnesota Posted: 1 year agoLast activity: 1 year 7 months ago Closed Solved Pega RemainderRequirement:There is a Case in a user's Worklist and the user starts working on it. Additional documentation is required and the user requests the customer to mail the required missing documents.Can pega remind the user to check back on the case after 2 weeks? Like "Remainder: Decision pending on C-123. Check if missing documents are received from the customer."***Edited by Moderator Marissa to update platform capability tags**** Low-Code App Development Case Management ×Close popoverFacebookTwitterLinkedinEmail Copy Link Copied! Moderation Team has archived post This thread is closed to future replies. Content and links will no longer be updated. If you have the same/similar Question, please write a new Question. Accepted Solution Posted: 1 year agoMarcMouries PEGA replied to srikanthv8893After the user requests the customer to mail the required missing documents, add a wait shape to wait for 2 weeks and add an assignment to the user to check if the documents have been received from the customer. Posted: 1 year agosrikanthv8893 Blue Cross and Blue Shield of Minnesota replied to MarcMouriesWhat are the "display" options? Posted: 1 year agoMarcMouries PEGA replied to srikanthv8893Can you elaborate? Posted: 1 year agosrikanthv8893 Blue Cross and Blue Shield of Minnesota replied to MarcMouriesNever mind. Your previous reply helped me to think through it. I think I'm good. Thank you.