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srikanthv8893 Member since 2018 14 posts
Blue Cross and Blue Shield of Minnesota
Posted: 1 year ago
Last activity: 1 year 7 months ago
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Pega Remainder

Requirement:

There is a Case in a user's Worklist and the user starts working on it. Additional documentation is required and the user requests the customer to mail the required missing documents.

Can pega remind the user to check back on the case after 2 weeks? Like "Remainder: Decision pending on C-123. Check if missing documents are received from the customer."

***Edited by Moderator Marissa to update platform capability tags****

Low-Code App Development Case Management
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