I tried following the same exact approach to find the Service from the Records Explorer. But wasn't able to find it. So I then checked from the Pega-Auto Test ruleset for the Service and I was able to find it. But then on opening the Service REST rule, I was getting a warning message saying " This is an old rule that was created prior to Pega 7.3.1. It conflicts with another rule. Delete and recreate the rule to avoid ambiguity."
Please find the screenshot attached. So is it suggested that I use the existing rule or create a new rule with the same functionality?
Also, I have found one more Service REST rule, with a similar name, could you please suggest, if I could use that for the Integration. Please find the screenshot attached.
After looking into both the rules, it looks like at a glance there was a change in the service rule naming convention that caused this rule to be skipped in our skimming process that would normally clean up duplicates like this one. I'd recommend you to use the second service rule without the warning message which seems to be the latest one.
Will inform our Product Specialists regarding this duplicate rule.
Today i had received an update from the SME stating that "Looking into the system does support having legacy rules living alongside newer iterations. However we created a bug to address the duplicate warning i.e. BUG-489048".