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Renuka Boddu (Renuka)
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Renuka Boddu
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Renuka Member since 2015 19 posts
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Posted: August 22, 2020
Last activity: September 1, 2020

Pega Robotic Studio setup windows installer package issue

Hi,

When installing the pega robotic studio setup, getting Pega Robotic Studio setup windows installer package issue issue. PFA

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Pega Robotic Process Automation Robotic Process Automation
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Posted: 4 months ago
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Thomas Sasnett (sasnt)
PEGA
Lead Robotics Architect u2013 Pega Consulting
Pegasystems Inc.
US
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Are you running the installer as an admin? Did all of the pre-requisites get installed fine before it went to the Studio wizard?

Posted: 4 months ago
Updated: 4 months ago
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Renuka Boddu (Renuka)
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Renuka Boddu
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Yes, Running as Admin. Yes all prerequisite installed fine before.

Posted: 4 months ago
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Thomas Sasnett (sasnt)
PEGA
Lead Robotics Architect u2013 Pega Consulting
Pegasystems Inc.
US
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I believe you can run the Studio installer from the command line with the logging options enabled as outlined in the Runtime installer documentation. This might give some idea of what is happening.

Posted: 4 months ago
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Jeff Badger (jeffbadger)
PEGA
Product Manager, Robotics
Pegasystems Inc.
US
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This usually happens if the Pega Notification Manager service is running. Please make sure the Pega Notification Manager service is stopped and try your install again.
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