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SHAHJAHAN GHOURI (SHAHJAHANG)
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SHAHJAHANG Member since 2016 5 posts
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Posted: January 18, 2017
Last activity: January 18, 2017
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Pega Robotics Automation use case help required.

My use case is as follows:

"I have a web application. Which contains a list of tickets. When ever a new ticket is added to the list. I need to Login to another application and do some process to close the ticket." I am trying to automate this use case.

Issue: I am unable to figure out a way to get notify when ever a new ticket is added to the list. Does RPA provides any component to acheive this? Other stuff I can automate. This missing link of implementing get notify logic, when ever a new ticket is added is a kind of blocker.

***Updated by Moderator: Marissa to update categories***

Robotic Process Automation
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