Posted: 12 May 2020 16:32 EDT Last activity: 13 May 2020 13:09 EDT
Pega Robotics Studio 19.1 - Restarting Windows Adapter
Is it advisable to stop and start a windows adapter often for each case of a robotic process, or is it recommended to get to the home screen of the application so that restarting of the adapter for next case is minimized? Does restarting often, positively or negatively effect the reliability of the bot?
What is the best practice?
***Edited by Moderator Marissa to update Platform Capability tags****
I would say that for any automation, you always want your first automation a work item calls to return to a reliable state so that the current work item has a chance at success. In terms of negative effects of restarting an application multiple times; that is more a function of the application itself and not whether Pega Robotics can interact with it. I would assume that restarting an application rather than simply navigating it to a known location probably takes longer, so it would lower your throughput to restart it frequently (assuming it does in-fact take longer).
As a general rule, think of each work item individually; meaning that it should do whatever it needs to do to make sure it is ready to do the work when it gets started regardless of what happened before.