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tanm1 Member since 2016 39 posts
PEGA
Posted: 2 years ago
Last activity: 2 years ago
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Pega Robotics Studio 8: users "starting" robotic processes

When a case is routed to a robotic work queue (and also when the robot VM has already picked up the work and is processing it), the assignment can still be picked up from the Review Harness and moved downstream by a human operator:

  1. A "Begin" button appears which when clicked allows the user to "Submit" it
  2. In the "Actions" menu, "Complete This Item" (sorry it's japanese in my image) appears which does the same thing

Obviously this action is not desirable - why is it there by default and is there a standard best practice for disabling it? Or do we have to set our own security rules?

Robotic Process Automation
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