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tanm1 Member since 2016 39 posts
PEGA
Posted: 2 years ago
Last activity: 2 years ago
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Pega Robotics Studio 8: VM taking work from multiple queues (work baskets)

In PRPC 7.4,

  • a single VM is configured to be associated with a single work group
  • a single work group can only have one default work queue (work basket), but many work queues can be associated with that work group

Can the VM be configured to take work not only from the default work queue, but all work queues which have that work group as its default work group?

The reason we need this is:

  • the timeout for a robot which runs too long is set on the work queue,
  • but the expected time a robot takes to run depends on the actual robot activity, so
  • we want to create a different work queue for each robot activity, but
  • have the VM pick up any robot activity linked to any of the multiple work queues associated with its work group

If we can't enable this, we'll need separate VMs for each job type, which defeats the goal of improving efficiency as we have up to 40 robot activities which run in sequence, some big, some small. We don't want to have to set up 40 VMs each waiting for it's job to come round then idle the rest of the time: we want all PCs to be able to run all activities.

***Moderator Edit-Vidyaranjan: Updated Platform Capability***

Robotic Process Automation
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