Question
NA
US
Last activity: 12 Nov 2019 11:23 EST
Pega Robotics Studio Project Taking Forever to Open
I have an automation in Pega Robotic Studio that is taking and extremely long time to open. The folder size for the entire project is only showing as 41MB (.ossln file is 2kb), but it is taking upwards of 20 minutes just to open. It's a simple workflow that runs a report from a web application, then saves it to Excel, exports it to a different template, and repeats. Is there some cache I should be clearing or something???
Pegasystems Inc.
US
That is odd. I am not sure what could be causing that issue. Since it will likely require hands-on assistance, I would suggest that you open a support request and someone can take a look. Does it do this with a new project or a comparably-sized one? Are you able to validate that the project loads fine on another machine?
NA
US
It doesn't happen with a new project, or even a larger-sized one. However, I have not yet tried to load it on another machine. It looks like it's the actual automation that is taking the longest to load.
Pegasystems Inc.
US
don't really have any guesses as to what would cause it to take a long time to load. Is it possible to attach the project? I could try to reproduce it here.