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sai reddy valadri (saireddyv)
State Farm Mutual Automobile Insurance Company

State Farm Mutual Automobile Insurance Company
US
saireddyv Member since 2019 1 post
State Farm Mutual Automobile Insurance Company
Posted: November 12, 2019
Last activity: December 26, 2019
Posted: 12 Nov 2019 10:50 EST
Last activity: 26 Dec 2019 11:19 EST
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PEGA RPA DPL - Registration failed For Operator

Platform Version - 8.0 SP1

Pega Runtime Verion - 2032

When the RPA service starts the registration operator gets registered successfully

Info | 09:33:34.118 AM | 5 | MTA | Service | Registering the service for operator id RPASVC_WTW*****

Debug | 09:33:34.133 AM | 5 | MTA | Service | DplConnector - Requesting credential for credential entry 'RegistrationOperator', Username: 'RPARegOpClaims', Domain: 'PegaTest'.
Debug | 09:33:34.164 AM | 5 | MTA | Service | DplConnector - Successfully received credential for credential entry 'RegistrationOperator', Username: 'RPARegOpClaims', Domain: 'PegaTest'.
Info | 09:33:34.196 AM | 5 | MTA | Service | Post: Getting the response from: https://Simprod-pega-botmgr.opr.system.test.org/prweb/PRRestService/robotics/v1/register?type=serviceoperator

but fails

Issue - Error | 09:34:06.446 AM | 5 | MTA | Service | Registration failed for operator with status code 207 error {"error_messages":[{"robot_id":"WTW******","error_message":"Update record in database failed"}]}. Retrying after 30 secs...

Additional Information - Our client uses DPL - Password Repository for the Bot ID to get the credentials.

Please Help

Robotic Process Automation
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