Pega RPA Service : Runtime not starting in Windows 2016
Our Pega Server is 8.3 and Pega Runtime version is 19.1. We are using Pega RPA service to start/stop bots. We followed the steps as per the below links. Created a windows user and registration user id as per given instructions.
From the log it appears as though the session was unlocked and the machine logged-in. I do see that IsRuntimeReady is false. Do you have any adapters in your solution? If so, there is a property yu must set in each of them called RobotReadyForWork. This must be true before work is assigned to that bot. Could that be your issue?
Looking at your log it appears that the Runtime start did not succeed. What happens when you start the Pega.Loader from the desktop icon? There should be logging in %appdata% that will assist. It is possible that there is no package assignment in Robot Manager or the package could not be found on the Package Server. Those would show up in the logs and testing with Pega.Loader manually should do the same.
Yes, I have deployed one of the version from available list and mapped the WorkGroup using Assign new option. This is working fine when I start the Pega Loader directly from desktop icon. We are having issues only when using RPA service.
We have just tried to restart the RPA Service and delete the operator id , but when we try to start a robot through a robot manager , it tries to stay in a standby mode . Do you see any other blockers that is causing this issue.