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Pega RPA Service : Runtime not starting in Windows 2016

Hi,

Our Pega Server is 8.3 and Pega Runtime version is 19.1. We are using Pega RPA service to start/stop bots. We followed the steps as per the below links. Created a windows user and registration user id as per given instructions.

https://community.pega.com/knowledgebase/articles/pega-rpa/configuring-robot-runtime-191-and-later-work-robot-manager-6-rpa

https://community.pega.com/knowledgebase/articles/pega-robotic-automation/rpa-service-processing-flow

RPA service starts fine, it created two user ids in Pega server one for Service operator and one for runtime robot.

However Pega runtime is not getting started when we click start option from Robot manager. There is no error in RPAService log too.

Attached the RPAService log for reference.