Posted: 22 Nov 2018 7:38 EST Last activity: 20 Dec 2018 3:39 EST
Pega screen pop up not coming after some inactivity
We are facing problem with toaster pop up. We are using HTTP Long polling.After some time of inactivity , it can vary from 30 mins to 60 mins, we see no screen pops for further calls. So user had to login in a new session to get proper screen pops. I am trying to increase the timeout session. I checked PegaCall Configuration document and it mentioned that in order to change the timeout we need to configure "prconfig/asyncservices/heartbeat/timeout" DSS to specified time.( in ms). I had set this value to a small interval of 1min (60000) for testing to check if this configuration is really working but the polling is not stopping after 60 sec. My question is how I will increase the timeout of http Long polling.