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Kiran V (kiran.v@intel)
Intel

Intel
IN
kiran.v@intel Member since 2017 19 posts
Intel
Posted: January 30, 2020
Last activity: February 3, 2020
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Pega Service Restart Taking >30 minutes

Hi,

We are running Pega 8.1.3 OnPremise.

We are in the process of doing an upgrade of our environment, for which we are taking a backup of DB. And restoring the backup on a new database. The plan is to perform upgrade on this new DB.
But the problem we are facing is, pega is taking inordinately long time for services to start.

However, this is the the case with the original DB. The original DB takes 3-4 minutes for service start up. But the new backed up and restored DB is taking >30 minutes.

We are running Pega on Ubuntu with Postgresql as backend DB.

***Edited by Moderator Marissa to update platform capability tags****

Pega Platform System Administration Upgrades
Moderation Team has archived post,
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