Posted: 30 Jan 2020 4:18 EST Last activity: 3 Feb 2020 10:20 EST
Pega Service Restart Taking >30 minutes
We are running Pega 8.1.3 OnPremise.
We are in the process of doing an upgrade of our environment, for which we are taking a backup of DB. And restoring the backup on a new database. The plan is to perform upgrade on this new DB.
But the problem we are facing is, pega is taking inordinately long time for services to start.
However, this is the the case with the original DB. The original DB takes 3-4 minutes for service start up. But the new backed up and restored DB is taking >30 minutes.
We are running Pega on Ubuntu with Postgresql as backend DB.
***Edited by Moderator Marissa to update platform capability tags****
But , we have not reached this step yet. As a preliminary step before to upgrade we have just taken a backup of DB and restored it to a new DB, and trying to start pega on this new DB. And this is taking too long.
Services are however starting up with no errors, but its just that it's taking lot of time.
We are yet to start our upgrade activities.
I have attached here catalina and PegaRULES log file.