In our environment we are going to IE11 in native mode. And when we check Pega 7.1.7 does not support Word merge activex component in IE11 native mode. So we are going to change Word merge activex functionality with silverlight one. But to do that we need to install silverlight to all client machines. (nearly 5000 machines) So our IT request silent installation document from Pega and recommendation to make this client installations. We could not find it on PDN. Could you pls help about this.
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Assuming that workstations of your production users are locked down, as is typical, you will need help from your IT administrators to roll-out (“push”) Silverlight (SL) pre-requisites provided in the Pega 7.1.7 release.
IT usually deploys custom remote administration approach best suited to specifics of their enterprise, so Pega can only provide a suggestion. I will outline it here, so your IT admins can customize it to their needs:
Open pzSLpreReqs.cab Rule-File-Binary instance on the production Pega server. This insures installation of the correct version of SL pre-requisites.
Download pzSLpreReqs.cab into any folder.
This is a ZIP file. Open it and extract three files into that folder.
Run setup.exe with administrative privileges!
Finally, I found that the best way to find relevant for this issue articles on PDN is to search on the “pzSLpreReqs” keyword.