Question
Pega Training - There has been an issue; please consult your system administrator
I am getting this error when I try to open a particular activity in training "There has been an issue; please consult your system administrator"
Can anyone help me on this - it seems to be for all the exercises in the module containing - no issues in previous modules, but can't get in to do any exercises for designer@tgb:
Exercise: Controlling stage transitions using the Approve/Reject step |
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***Moderator Edit: Vidyaranjan | moved from PSC to Academy***
Hi Jiyaad,
Check the logs (DesignerStudioàOperationsàLogs) if you find any exceptions in the logs please let me know .
Thanks,
Arun
Hi Arun,
Thanks for the help, I unfortunately can't get into the exercise or log-in, do you know why I seem to be logged out?
I'm trying to login using the training link with the following credentials, but I keep getting the same error message below
| Role | Operator ID | Password |
|---|---|---|
| Case Designer | designer@tgb | rules |
 |
|
Accepted Solution
Found the answer, I went back to an older exercise when we had to use the author@tgb login and tried logging in from there.
Looks like the training link may be pointing users to another location where they can't login from.
I also removed past 7 days of cache from chrome, which is around when I started studying for certification exam
This link below from the training allowed me to login.
Hope this helps someone who's also running into this issue.
I am referencing another thread that may apply, where there's a patch needed to resolve:
https://pdn.pega.com/community/product-support/question/there-has-been-issue-please-consult-your-system-administrator