Question
PEGA upgradation
Dear PEGA Sales Support Team,
Can you please provide the below information for upgrading from PEGA 6.3 to PEGA 8.1 for one of our client:
1) Detailed technical feasibility for this upgrade.
2) Pricing policy for PEGA 8.1 based on user count and any other criteria.
3) Any case of recent upgrade from Pega 6.x to Pega 8.x supported by your team.
Please do let us know in case you need any further information.
regards,
Santosh
***Edited by Moderator Marissa to update platform capability tags****
Hi,
1. For technical document on upgrade you can refer our upgrade guide
https://community.pega.com/knowledgebase/documents/pega-platform-81-upgrade-guide-apache-tomcat-and-oracle
You can select file based on App server and DB combination.
https://community.pega.com/knowledgebase/products/platform?platform_server=27561&platform_database=27601
You can also see similar active discussion going on the forum for some insight
https://community1.pega.com/community/pega-support/question/61-74-upgrade-missing-step-upgrade-documentation?comment-cid=808206#comment-808206
2. For pricing you would need to reach out to your account executives, they would be able to get these details from Pega team.
3. Upgrade supported by our team? I am not sure what you are asking here, but if you face any issues during upgrade, Pega Support Community and Pega Global Customer Support will help you out with your queries.
Hope this answers all your query.
Thank You