MohammadS4753 Member since 2013 49 posts
Posted: June 23, 2020
Last activity: July 20, 2020

Pega Upgrade 7.3.1 to 8.4 process

We are planning to upgrade our application which is using Customer Service application from 7.3.1 to 8.4

Can we directly upgrade from 7.3.1 to 8.4? or do we have to go to 8.1 first and then to 8.4?

is these any documentation for on premise upgrade from 7.3.1 to 8.4 directly?

Based on any medium complex application using customer service, how much time will it take to upgrade from 7.3.1 to 8.4?


Can anyone kindly help with the answers.


***Edited by Moderator Marissa to change content type from General to Product; update Platform Capability tags****

Pega Customer Service 7.31 Case Management Low-Code App Development Upgrades
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