Question
The Hanover Insurance Group
US
Posted: 1 week 6 days ago
Last activity: 4 days 8 hours ago
Last activity: 26 Apr 2024 11:52 EDT
PEGA Voice AI Solutions Implementation Experience
Hello Everyone,
We have use case to do Automatic call summarization , Looking for some inputs and feedback if any one implemented PEGA Voice AI in production what was your experience and if any challenges.
Hi @Kavileswar saw your other post . If possible please share your experience and if any challenges.
We are using Customer service 8.8 ( on Prem)
Thank you In advance.
Regards,
Subha Bagchi