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Wojciech Raczkowski (WojciechR)
Quad Graphics

Quad Graphics
PL
WojciechR Member since 2016 11 posts
Quad Graphics
Posted: October 30, 2017
Last activity: October 31, 2017
Posted: 30 Oct 2017 12:17 EDT
Last activity: 31 Oct 2017 23:34 EDT
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Pega wants to install legintwincapture add-on for IE

Hi

When user clicks "Where am I" link or when he wants to open an attachment from attachments section he is requested to install legintwincapture.cab add-on provided by Pegasystems. When he says "No" the request popup window closes and a proper windows is opened (either flow or attachment details). Installing the add-on for all users is not an option.

I found here https://pdn.pega.com/support-articles/legintwincapture-installation-prompts that solution could be to remove PegaRUELS:Feedback role for an access group but in my case our access group doesn't have this role even listed.

This happens only in IE browser. For chrome, firefox, edge the issue doesn't exist.

Question: How to force Pega to no request for this add-on since everything works fine without it?

Thanks

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