Posted: 30 Oct 2017 12:17 EDT Last activity: 31 Oct 2017 23:34 EDT
Pega wants to install legintwincapture add-on for IE
When user clicks "Where am I" link or when he wants to open an attachment from attachments section he is requested to install legintwincapture.cab add-on provided by Pegasystems. When he says "No" the request popup window closes and a proper windows is opened (either flow or attachment details). Installing the add-on for all users is not an option.
Can we know why Installing the add-on for all users is not an option? When it is end users, I agree. If it's intranet users we can seek desktop admin help to install the required cab files into user browsers.
Please provide your Pega version and provide a screenshot showing when/where exactly the prompt has been observed. Based on your response, we can try verifying the code to see if there is any possibility to remove the cab reference.
P.S:- Altering any security settings in IE will affect all the ActiveX(cab) prompts and usage. Hence, we didn't recommend that.