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Abhilash Rout (AbhilashR1892)
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AbhilashR1892 Member since 2018 7 posts
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Posted: April 1, 2021
Last activity: April 6, 2021
Posted: 1 Apr 2021 8:02 EDT
Last activity: 6 Apr 2021 17:19 EDT

Pega Webchatbot - passing information from chatbot to the hosted site.

Hi,

We have built a Pega webchatbot in v8.5.2, we have it for web and mobile apps (android and iOS). I believe we don't have mashup sdk so we in mobile apps we are initiating a browser view to open the chatbot once user clicks on button in app.

Now we have requirement where we want to pass some information from chatbot to the host. I am aware of sending custom information from host to chatbot through pegaPrepareParams but this is other way around. Can anyone help if its possible to send info from chatbot to host.

***Edited by Moderator Marissa to update Content Type from Discussion to Question***
Pega Platform 8.5.2 Conversational Channels Manufacturing Senior System Architect