Posted: 18 Feb 2019 22:49 EST Last activity: 27 Feb 2019 15:26 EST
Pega7.2.2, WorkList [My Work] -Report Definition Filtering and Sorting Not Sticking
I am using Pega7.2.2 in that My WorkList is point to Report Definition [saved in my class and my ruleset] , where filtering and sorting enabled, but once filtered and sorted -started opening first item in that filtered/sorted list and worked on it -performed action and either resolved / not resolved then comeback found the previously filtered/sorted is not sticking is goes away. Is any option available in Pega7.2.2 to fix this issue.
***Edited by Moderator Marissa to update SR Details***
Unfortunately, remembering filtering and sorting options after navigating away from the worklist is not a feature we have. The worklist grid will return to its default state - having no filters and sorted according to the configuration of the Report Definition - any time it refreshes, which appears to be happening when you return from a work item.