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 David Minutella (Daminute) 3-BG David Minutella
3-BG
US
Daminute Member since 2017 2 posts
3-BG
Posted: January 4, 2021
Last activity: January 4, 2021
Posted: 4 Jan 2021 19:05 EST
Last activity: 4 Jan 2021 19:07 EST
Closed

PegaCall Desktop Heartbeat

Has anyone been able to have PegaCall go to an AUX code when an agent locks his/her workstation?  It works if you close the browser, but not if they lock the desktop.

Pega Call 8.3 User Experience Financial Services
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