Question

1
Replies
124
Views
Close popover
Purushotam Thakur (PURUSHOTAM)
Cognizant Technology Solutions
Purushotam Thakur
Cognizant Technology Solutions
CA
PURUSHOTAM Member since 2011 3 posts
Cognizant Technology Solutions
Posted: February 16, 2018
Last activity: March 11, 2018
Closed
Solved

PegaCALL: Passing Parameters to IVR system while initiating conference call

Hi PegaCALL team,

In PegaCALL version 7.21 we need to pass some parameters to IVR system while conferencing/transfering the call from Interaction Portal.

In earlier version of PegaCALL (v6) we use to send parameter using "Param.XMLParms" but in Pega v7 I am not seeing this option. Could anyone please explain the process of passing parameters in version 7?

Thanks

Pega Customer Service
Moderation Team has archived post