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PURUSHOTAM Member since 2011 3 posts
Cognizant Technology Solutions
Posted: 2 years ago
Last activity: 2 years 8 months ago
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PegaCALL: Passing Parameters to IVR system while initiating conference call

Hi PegaCALL team,

In PegaCALL version 7.21 we need to pass some parameters to IVR system while conferencing/transfering the call from Interaction Portal.

In earlier version of PegaCALL (v6) we use to send parameter using "Param.XMLParms" but in Pega v7 I am not seeing this option. Could anyone please explain the process of passing parameters in version 7?

Thanks

Pega Customer Service
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