Question1Replies95Views×Close popoverDongsheng Zhang (ZHAND) PEGA Principal Service Assurance Advisor Pegasystems Inc. HK View ProfileSend Message ZHAND Member since 2007 12 posts PEGA Posted: January 27, 2016Last activity: January 27, 2016Posted: 27 Jan 2016 16:01 ESTLast activity: 27 Jan 2016 17:21 EST Closed PegaCALL popup didn't show upHi,I posted the same question on PegaCALL popup didn't show up when using httpsThis is Pega 7.1.8. PegaCS 7.1.4, on 2 nodes cluster with a load balancer.When CSR logs in to individual node directly with http, PegaCALL popup shows up correctly. Avaya.But if CSR logs in to the load balancer URL with httpS, the popup didn't show up and CPMInteractionPortalHeader is unclickable, seems popup is model dialog but invisible.This problem happens on both IE11 and Chrome.Any security setting on browsers?Please advise.Thanks,Don Pega Customer Service User Experience Data Integration Security ×Close popoverFacebookTwitterLinkedinEmail Copy Link Copied! Moderation Team has archived post This thread is closed to future replies. Content and links will no longer be updated. If you have the same/similar Question, please write a new Question. Posted: 5 years agoPosted: 27 Jan 2016 17:21 EST×Close popoverKevin Zheng (KevinZheng_GCS) PEGA Director, Software Solutions Engineering Pegasystems Inc. US View ProfileSend MessageKevinZheng_GCS PEGA replied to ZHANDIf you can provide the fiddler trace between http and https cases (working vesus non-working), it may give you some clues.