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NARENDRACHAGANTI Member since 2010 7 posts
Incessant Technologies Pvt Ltd
Posted: 3 years ago
Last activity: 3 years 4 months ago
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PegaCall used for Inbound and Outbound Calls (Dialer)

Hi,

Has anyone implemented both Inbound and Outbound calls (a file will be sent to Avaya and uses predictive dialing and Avaya connects to the customer and make an invocation to PegaCall).

Please let me know the Avaya product used to do this.

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