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Narendra C (NARENDRACHAGANTI)
Incessant Technologies Pvt Ltd

Incessant Technologies Pvt Ltd
IN
NARENDRACHAGANTI Member since 2010 7 posts
Incessant Technologies Pvt Ltd
Posted: January 16, 2017
Last activity: February 28, 2019
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PegaCall used for Inbound and Outbound Calls (Dialer)

Hi,

Has anyone implemented both Inbound and Outbound calls (a file will be sent to Avaya and uses predictive dialing and Avaya connects to the customer and make an invocation to PegaCall).

Please let me know the Avaya product used to do this.

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