Question

2
Replies
119
Views
Raju_Botu Member since 2017 10 posts
Areteans
Posted: 1 year ago
Last activity: 1 year 7 months ago
Closed

PegaChat on Customer's Mobile App

We are using Customer Service 7.3 version right now. I understand that Pega chat client can be embedded on Customer's website.

Pega Chat requires the insertion of a code snippet on every web page on which chat functionality will be enabled.

What steps need to be performed if we want the customers initiate chat through a mobile app?

***Edited by Moderator Marissa to update platform capability tags****

Pega Customer Service Conversational Channels Mobile
Moderation Team has archived post
Share this page LinkedIn