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Raju Botu (Raju_Botu)
Aaseya IT Services PVT LTD
Principal Architect
Aaseya IT Services PVT LTD
IN
Raju_Botu Member since 2017 11 posts
Aaseya IT Services PVT LTD
Posted: March 11, 2019
Last activity: March 12, 2019
Posted: 11 Mar 2019 8:09 EDT
Last activity: 12 Mar 2019 16:05 EDT
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PegaChat on Customer's Mobile App

We are using Customer Service 7.3 version right now. I understand that Pega chat client can be embedded on Customer's website.

Pega Chat requires the insertion of a code snippet on every web page on which chat functionality will be enabled.

What steps need to be performed if we want the customers initiate chat through a mobile app?

***Edited by Moderator Marissa to update platform capability tags****

Pega Customer Service Conversational Channels Mobile
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