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SKUMAREB Member since 2017 13 posts
HealthNet
Posted: 2 years ago
Last activity: 2 years 4 months ago
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PegaCHAT question: Should XMPP port also be externally available to the browsers used by customer?

The document (https://pdn.pega.com/documents/premises-chat-server-installation) for the on-premises chat implementation says on Page#3 "This port must be externally accessible to the browsers used by CSRs who will provide service using chat." The default is port 5280

Question: Should this XMPP port also be externally available to the browsers used by customer? or only between the the CSR browser and the CHAT server?

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