Posted: 18 Jun 2020 13:14 EDT Last activity: 19 Jun 2020 12:31 EDT
#PegaHackathon2020 How do I know the user identifier of the authenticiated user in web chatbot?
Before I show a result to a customer, I need to check whether that case belongs to the authenticated user in a web-chatbot. I referenced pxRequestor.pyUserIdentifier, OperatorID.pyUserIdentifier and
in-fact the pxCreateOperator of the case created by web chatbot.
Do we know in which field does Pega store the authenticated operator details in a IVA web chatbot???? Thanks in advance.