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 Charudatta DEODHAR (CharuDeodhar)
Crochet Technologies
Technical Architect
Crochet Technologies
IN
CharuDeodhar Member since 2014 4 posts
Crochet Technologies
Posted: May 28, 2020
Last activity: June 1, 2020
Posted: 28 May 2020 8:06 EDT
Last activity: 1 Jun 2020 13:55 EDT
Closed

#PegaHackathon2020 Security,Administration

Hello Team ,

we are getting an issue while using  "save as"of operator ID. See attached screenshot.

 

also while trying to create new operator ID , getting following error.

Save failed: You are not authorized to create, modify, or lock instance DATA-PREFERENCE-OPERATOR

PS. logged in with SSO id , previously was able to create new operators. 

 

 

 

Pega Platform 8.4 Security Technology Services System Architect
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Posted: 1 year ago
Posted: 1 Jun 2020 13:55 EDT
Harish Gunneri (Harish_GCS)
PEGA
Senior Software Solutions Engineer
Pegasystems Inc.
US

Hi,

 

Does the operator logged in thru SSO have a sufficient administrator access role? 

You should have at least below ARO and also UpdatePreferences privilege on your logged-in user's access group.

Access role

 

Also, the screenshot showed deferred save of History-Data-Admin-Operator-ID instance has failed while creating one instance - Please check if this is a symptom of access issue. After taking care of access roles, if you still see the deferred save error on history, please post the PegaRULES log, it should have the reason why save failed.

 

Let me know if that helps!

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