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Ajit Tiwari (AKTiwari)
Infosys
Technology Architect
Infosys
US
AKTiwari Member since 2011 6 posts
Infosys
Posted: July 6, 2016
Last activity: July 10, 2016
Posted: 6 Jul 2016 14:18 EDT
Last activity: 10 Jul 2016 13:08 EDT
Closed

PegaHC Framework - Log file flooding with exception

In production logs, below exception is filing log file. After analysis I found the OOTB Work object on PegaHC framework is being queued to Pega-ProCom:SendCorr Agent is failing to process it. Seems the email address present on the WO is not correct. 


Please advise if any idea what is purpose of this WO and can we delete WO from DB to avoid this exception to re-occur


DATA-CORR-EMAIL PEGAHC-SPMNG-WORK AY-2


Exception details:


2016-07-05 00:00:01,058 [j2ee14_ws,maxpri=10]] [  STANDARD] [  PegaRULES:06.01.01] (pega_integrationengine_default) ERROR   - Unexpected exception caught while trying to send an email message.


javax.mail.internet.AddressException: Illegal address in string ``''


               at javax.mail.internet.InternetAddress.<init>(InternetAddress.java:108)


               at com.pegarules.generated.pega_integrationengine_default.SendEmailMessage06_01_01(pega_integrationengine_default.java:383)


               at com.pegarules.generated.pega_integrationengine_default.SendEmailMessage(pega_integrationengine_default.java:784)

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In production logs, below exception is filing log file. After analysis I found the OOTB Work object on PegaHC framework is being queued to Pega-ProCom:SendCorr Agent is failing to process it. Seems the email address present on the WO is not correct. 

Please advise if any idea what is purpose of this WO and can we delete WO from DB to avoid this exception to re-occur

DATA-CORR-EMAIL PEGAHC-SPMNG-WORK AY-2

Exception details:

2016-07-05 00:00:01,058 [j2ee14_ws,maxpri=10]] [  STANDARD] [  PegaRULES:06.01.01] (pega_integrationengine_default) ERROR   - Unexpected exception caught while trying to send an email message.

javax.mail.internet.AddressException: Illegal address in string ``''

               at javax.mail.internet.InternetAddress.<init>(InternetAddress.java:108)

               at com.pegarules.generated.pega_integrationengine_default.SendEmailMessage06_01_01(pega_integrationengine_default.java:383)

               at com.pegarules.generated.pega_integrationengine_default.SendEmailMessage(pega_integrationengine_default.java:784)

               at com.pegarules.generated.activity.ra_action_sendemailnotification_525717e6352142aab2a7b647b003f381.step6_circum0(ra_action_sendemailnotification_525717e6352142aab2a7b647b003f381.java:1001)

               at com.pegarules.generated.activity.ra_action_sendemailnotification_525717e6352142aab2a7b647b003f381.perform(ra_action_sendemailnotification_525717e6352142aab2a7b647b003f381.java:168)

               at com.pega.pegarules.session.internal.mgmt.Executable.doActivity(Executable.java:3502)

               at com.pegarules.generated.activity.ra_action_send_a6ecb487572ec649f3bb697a515ce46e.step12_circum0(ra_action_send_a6ecb487572ec649f3bb697a515ce46e.java:1379)

               at com.pegarules.generated.activity.ra_action_send_a6ecb487572ec649f3bb697a515ce46e.perform(ra_action_send_a6ecb487572ec649f3bb697a515ce46e.java:295)

               at com.pega.pegarules.session.internal.mgmt.Executable.doActivity(Executable.java:3502)

               at com.pega.pegarules.session.internal.async.agent.QueueProcessor.runActivity(QueueProcessor.java:699)

               at com.pega.pegarules.session.internal.async.agent.QueueProcessor.execute(QueueProcessor.java:580)

               at com.pega.pegarules.session.internal.async.BatchRequestorTask.run(BatchRequestorTask.java:765)

               at com.pega.pegarules.session.internal.PRSessionProviderImpl.doWithRequestorLocked(PRSessionProviderImpl.java:989)

               at com.pega.pegarules.session.internal.PRSessionProviderImpl.doWithRequestorLocked(PRSessionProviderImpl.java:698)

               at com.pega.pegarules.session.internal.async.BatchRequestorTask.run(BatchRequestorTask.java:537)

               at com.pega.pegarules.session.internal.async.Agent.queueBatchActivityForAgent(Agent.java:1284)

               at com.pega.pegarules.session.internal.async.Agent.queueBatchActivityForAgent(Agent.java:1105)

               at com.pega.pegarules.session.internal.async.AgentQueue.run(AgentQueue.java:683)

               at com.pega.pegarules.session.internal.async.Agent.runAgentTask(Agent.java:807)

               at com.pega.pegarules.session.internal.engineinterface.etier.impl.AsyncServant.processAsyncTask(AsyncServant.java:191)

               at com.pega.pegarules.session.internal.engineinterface.etier.impl.AsyncServant.invoke(AsyncServant.java:151)

               at com.pega.pegarules.session.internal.engineinterface.etier.impl.EngineImpl._invokeEngine_privact(EngineImpl.java:315)

               at com.pega.pegarules.session.internal.engineinterface.etier.impl.EngineImpl.invokeEngine(EngineImpl.java:266)

               at com.pega.pegarules.session.internal.engineinterface.etier.ejb.EngineBean.invokeEngine(EngineBean.java:239)

               at sun.reflect.GeneratedMethodAccessor58.invoke(Unknown Source)

               at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:37)

               at java.lang.reflect.Method.invoke(Method.java:611)

               at com.pega.pegarules.internal.bootstrap.PRBootstrap.invokeMethod(PRBootstrap.java:348)

               at com.pega.pegarules.internal.bootstrap.PRBootstrap.invokeMethodPropagatingThrowable(PRBootstrap.java:389)

               at com.pega.pegarules.internal.bootstrap.PRBootstrap.invokeMethodPropagatingException(PRBootstrap.java:411)

               at com.pega.pegarules.internal.etier.ejb.EngineBeanBoot.invokeEngine(EngineBeanBoot.java:171)

               at com.pega.pegarules.internal.etier.interfaces.EJSLocalStatelessEngineBMT_f2439d86.invokeEngine(Unknown Source)

               at com.pega.pegarules.session.internal.engineinterface.etier.mdb.PRAsync.processRequest(PRAsync.java:154)

               at com.pega.pegarules.session.internal.engineinterface.etier.asynchbeans.AsyncTask.run(AsyncTask.java:63)

               at com.pega.pegarules.session.internal.engineinterface.etier.asynchbeans.RunnableWrapper.run(RunnableWrapper.java:70)

               at com.ibm.ws.asynchbeans.J2EEContext$RunProxy.run(J2EEContext.java:268)

               at java.security.AccessController.doPrivileged(AccessController.java:228)

               at com.ibm.ws.asynchbeans.J2EEContext.run(J2EEContext.java:768)

               at com.ibm.ws.asynchbeans.WorkWithExecutionContextImpl.go(WorkWithExecutionContextImpl.java:222)

               at com.ibm.ws.asynchbeans.ABWorkItemImpl.run(ABWorkItemImpl.java:159)

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